Privacy Policy

1. Scope

This Privacy Policy applies to information collected through the SignalsRF website and related communications concerning our camera-connectivity, RF-planning, systems-integration, and partner services.

It does not replace confidentiality, data-handling, or security provisions in a proposal, statement of work, nondisclosure agreement, or other customer contract.

2. Information we collect

Information you provide

When you submit a contact or partner form, call us, or communicate with us, we may collect:

• Your name, company, job title, email address, telephone number, and mailing address.
• Project or partnership details, including property type, general location, camera locations, existing systems, coverage needs, timing, and budget considerations.
• Messages, files, and other information you choose to provide.

Please do not submit passwords, access credentials, Social Security numbers, payment-card information, or detailed security-sensitive site plans through a public website form. We can arrange an appropriate method for exchanging sensitive project materials when needed.

Information collected automatically

Our website and service providers may automatically process limited technical information such as IP address, browser and device type, referring page, requested pages, timestamps, and security or diagnostic data. This information may be used to operate, protect, and troubleshoot the site.

3. How we use information

We may use collected information to:

• Respond to questions and evaluate customer or partner inquiries.
• Schedule discussions, site visits, assessments, pilots, and other services.
• Prepare estimates, proposals, designs, project documentation, and support materials.
• Coordinate with vendors, subcontractors, and professional partners when appropriate for a requested project.
• Operate, maintain, secure, and improve our website and business processes.
• Comply with applicable law, enforce agreements, and protect our rights and the safety of others.

We do not use customer camera footage or network traffic for advertising. Any access to customer systems or project data would be governed by the applicable project agreement and customer authorization.

4. When information may be shared

SignalsRF does not sell personal information. We may disclose information in the following limited circumstances:

• Service providers: Hosting, website-form processing, email, file sharing, customer management, scheduling, IT support, and similar providers may process information on our behalf.
• Project partners: With your direction or when reasonably necessary to evaluate or deliver requested work, we may share relevant information with qualified camera integrators, RF professionals, equipment vendors, electricians, cabling contractors, or other specialists.
• Legal and safety reasons: We may disclose information when reasonably necessary to comply with law, legal process, contractual obligations, or to protect rights, property, or safety.
• Business transactions: Information may be transferred as part of a merger, financing, acquisition, reorganization, or sale of business assets, subject to applicable law.

Our website is hosted using Netlify services, and website form submissions may be processed and stored through Netlify on our behalf. Other providers may be added or changed as our operations develop.

5. Cookies and similar technologies

Cookies are small files or browser-storage technologies used by websites to support functionality, remember settings, measure usage, or help prevent abuse.

SignalsRF may use technologies that are necessary for website operation, security, form processing, and fraud or spam prevention. If we add nonessential analytics or advertising technologies, we will update this policy and provide any notice or choices required by applicable law.

You can adjust cookie controls in your browser. Blocking certain technologies may affect how some website features operate.

6. Data retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, maintaining project and business records, meeting contractual obligations, resolving disputes, and complying with legal, accounting, or insurance requirements.

Retention periods vary according to the type of information, the status of the relationship, and applicable requirements. Information that is no longer needed may be deleted, anonymized, or securely archived.

7. Information security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we handle. No website, email system, or method of electronic storage can be guaranteed completely secure, so please use care when deciding what to send electronically.

8. Your choices and privacy requests

You may contact us to ask about personal information we maintain about you or to request that we correct or delete it. We will evaluate and respond to requests as required by applicable law and may need to verify your identity before acting.

You may opt out of nonessential promotional email by using the unsubscribe method provided in the message or by contacting us. Service-related communications concerning an active inquiry or project are not promotional messages.

9. Other important information

Third-party websites

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this one.

Children's privacy

Our website and services are intended for businesses, organizations, property owners, and professional partners. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Policy changes

We may update this policy as our website, services, or legal obligations change. The effective date above will identify the current version.

10. Contact us

For questions or privacy requests, contact: